Here is a cool service from Google that can help even when you can’t get online. We were in downtown Disney and needed to make a dinner reservation. We knew the name of the restaurant, but didn’t know the phone number.
Using a cell phone I called Google 411 (1-800-GOOG411). The automated voice asked for the city and state. It then asked for the type of business or the name of the business I was trying to reach. I said the name of the restaurant. Google repeated it back to me and asked if I would like to be connected. It was just that easy.
On top of all that, the Google 411 service is free.